Privacy Policy

Privacy Policy – Xiaodaidai

Your privacy matters to us. At Xiaodaidai, we are committed to protecting your personal information and ensuring that your online experience remains safe, transparent, and respectful. This Privacy Policy explains what data we collect, how we use it, and the measures we take to secure your information when you interact with our website, place an order, or communicate with our team. By using xiaodaidai.com, you agree to the practices described below.

1. Information We Collect

To provide you with a smooth and personalized shopping experience, we collect certain types of information when you browse our website or make a purchase. This may include:

• Device and technical data, such as your browser type, operating system, IP address, and browsing activity on our site.

• Order details, including your name, shipping address, billing address, contact information, and selected products.

• Payment information, processed securely through trusted third-party payment providers; we do not store full card details.

• Account or subscription data, if you create an account or sign up for our newsletter.

• Communication records, such as messages or emails sent to our support team.

This information is collected to ensure your orders are processed efficiently and to improve the overall functionality of our website.

2. How We Use Your Information

We use your personal information for legitimate business purposes and to maintain the quality of your shopping experience. This includes:

• Processing and fulfilling your orders, including verifying payment, shipping your items, and providing order updates.

• Communicating with you, whether regarding customer service inquiries, order confirmations, or delivery notifications.

• Improving website performance, analyzing browsing behavior to understand how visitors interact with our site.

• Personalizing your experience, showing product suggestions or recommendations tailored to your interests.

• Protecting against fraudulent activity, verifying transactions and monitoring for suspicious behavior.

• Sending promotional updates, only if you have chosen to subscribe to our newsletter or marketing emails.

We do not use your information in ways unrelated to your shopping experience unless required by law.

3. Information Sharing With Trusted Partners

We do not sell, rent, or trade your personal information. However, in order to complete your order and keep our services functioning properly, we may share limited information with:

• Shipping and logistics providers, to ensure your package is delivered to the correct location.

• Payment processors, to securely handle your transactions.

• Customer support platforms, if needed to assist you with an inquiry.

• Technical service providers, who help maintain website functionality, analytics, and security.

These partners are required to protect your information and may only use it for the specific services they provide on our behalf.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your shopping experience. Cookies allow us to:

• Remember your preferences, such as language and cart items

• Provide a smoother checkout process

• Improve website performance and loading speed

• Analyze site traffic and identify usability issues

You can control or disable cookies through your browser settings. However, turning off certain cookies may affect some features of the website, such as checkout or personalized recommendations.

5. Data Security Measures

Protecting your personal information is a priority for us. We implement industry-standard security practices, including:

• Secure data transmission through encrypted channels

• Strict internal access controls

• Partnering with reputable payment processors

• Regular monitoring to protect against unauthorized access or misuse

Although no online system is entirely free from risks, we take every reasonable precaution to safeguard your data.

6. Your Privacy Rights

Depending on your location and applicable data protection laws, you may request to:

• Access the personal information we hold about you

• Update or correct inaccurate data

• Request deletion of your information when appropriate

• Opt out of marketing emails or promotional communication

• Withdraw consent where applicable

To exercise any of these rights, simply contact us using the information in the section below. We will respond promptly and help guide you through the process.

7. Policy Updates & Changes

We may update this Privacy Policy from time to time to reflect new practices, legal requirements, or improvements to our services. Any changes will be posted directly on this page. We encourage you to review this policy periodically to stay informed about how your information is handled.

8. Contact Information

If you have questions about this Privacy Policy, need assistance with your data, or wish to submit a request regarding your personal information, you can contact us using the official store details below:

Business Name: XIAODAIDAI LLC
Address: 17 Windjammer Way, Bath, ME 04530, United States
Email: support@xiaodaidai.com
Website: xiaodaidai.com

We appreciate your trust in Xiaodaidai and remain committed to protecting your privacy at every step of your shopping experience.